Tutorstadia

Student Frequently Asked Questions

See our frequently asked questions

What exactly is Tutorstadia?

Tutorstadia is an online platform that assists students/parents in discovering outstanding tutors without the inconvenience and expense of commuting. Rather than travelling, tutors can provide one-on-one tutoring from the convenience of their own home or university.

Which individuals are qualified to work as tutors on Tutorstadia?

Tutorstadia seeks out professionals in the UK and students who are currently enrolled in prestigious universities in the UK, have obtained outstanding grades in school, and are qualified to work as self-employed individuals in the UK. Applicants who are pursuing post-graduate studies are also encouraged to apply.

How do I start learning?

To begin learning with Tutorstadia, just follow these straightforward steps: First, create a free account. Next, search for a tutor by using a keyword such as "Maths" or by browsing through categories. Once you've found a suitable tutor, schedule a lesson by checking their availability and book or sending a "request for lesson" message. In this message, specify the desired date, time, and any other necessary details. Lastly, confirm the price offered by the tutor and book your lesson.

How much do you charge for lessons?

The prices set by our tutors depend on their level of experience and qualifications.

How do I pay for a lesson?

You have the option to pay for a lesson during the booking process or you can top up your credit balance beforehand and then book a lesson. Payments can be made via debit or credit card. It's important to note that payment is always required in advance, but tutors can only withdraw the funds once the lesson has been completed. If your tutor fails to show up for a scheduled lesson, you will not be charged for the session.

What is online BBB tuition?

Online tuition offers students the opportunity to access expert tutoring in specific subjects from the convenience of their own homes, no matter where they are in the world. Video calls are used to conduct sessions. Additionally, students have the option to record online tutoring classes for future reference. The online format also provides increased flexibility, as neither the student nor the tutor has to travel to attend a session. When it comes to finding top tutors.

How do online lessons work?

Our platform provides a dedicated online learning environment featuring video chat, messaging, and an interactive whiteboard. This facilitates seamless communication between students and tutors, allowing them to discuss challenging concepts and work on practice problems together. Live video chat allows for a natural and interactive conversation.

How do I find a tutor?

Finding a suitable tutor is a hassle-free process. You have the option to search and filter for tutors based on various criteria, such as subject, academic level and teaching type. You can browse through tutor profiles and narrow your search based on your preferences. To gain insight into their background, experience, and availability, you can compare tutor profiles and read reviews from previous students and parents. Once you've found a suitable tutor, you can message them.

Do your tutors undergo DBS checks?

Some of our tutors have undergone a DBS check, and this information is available on their individual profiles. We conduct interviews and provide training for all of our tutors.

Is it possible to pay in cash?

Regrettably, we do not accept cash payments from clients. All payments must be made through Tutorstadia. This policy ensures transparency and eliminates the potential for payment disputes, which benefits both the tutor and the client.

What is the process for joining an online lesson?

A parent or student will send you a booking request or book instantly. It is advisable to respond to the request or booking promptly. If you accept the booking, the parent or student will receive a notification and confirm the lesson. To access the Tutorstadia Online lesson space, click on the blue 'icon' link and then the 'Join Now' button a few minutes before the scheduled lesson time.

Do you store my credit card details?

No, we do not store your credit card details, which means that your payment information is always processed securely through Stripe. Stripe is known for its high levels of security and reliability, and we take advantage of their advanced security features to ensure that your payment information is always protected.

Can I pay a tutor directly?

No, our policy mandates that students are prohibited from making direct payments to tutors. For security and accountability reasons, all payments must be processed through our platform. Any student found violating this policy by paying a tutor directly will face prompt removal and banning from our platform.